![]() i had also called the hotel the week before we arrived for a special request, namely as high a floor as possible. And now the one big con: I had made my reservation on Orbitz for 4 nights. Also many great bars and restaurants in the area and always felt safe walking around. First the pros: Great location! Walked to Petco park and Seaport Village area as well as Coronado Ferry. ![]() Having worked in the hotel business I can't stress enough how important that first impression is on a guest. I really wanted to love this place and give it 5 stars but we got off to a bad start hence I knocked it down to 4. We waited, each day, until late afternoon for our rooms to be cleaned and a couple days we just switched out towels with the maid because we were in the room when she came to clean,after being gone most of the day. I asked Bryce if he was in a management training program because he was so helpful and his reply was, "No, I just like to give the kind of service to our guests that they deserve." He deserves a raise or a bonus! We will stay here again! The only reason I didn't give 5 stars was because the maid service wasn't good in regards to being timely. He went above and beyond his duties to accommodate us and our party as we were in San Diego to celebrate the marriage of one of our daughters. ![]() One bellman in particular, Bryce, provided the best service I have ever received in a hotel. All staff were very professional and nice to work with. Bathrooms have plenty of room for two people to get ready at the same time. Love is beautifully decorated and restaurant had good food and service. One was a corner room, very nice with great views of Petco Park. We had two different rooms, both spacious.
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